How QR table ordering works in a small Hong Kong eatery

Walk into a busy cha chaan teng at lunch and you will see the problem QR ordering solves: two staff on the floor, twelve tables talking at once, and a kitchen waiting on handwritten chits.

With CharterPass POS, the flow looks like this instead.

1. A sticker on the table

Each table gets its own QR code — you print them straight from the system onto ordinary sticker paper. The code encodes the shop and the table number, so the kitchen always knows where an order came from.

2. Diners order from their own phone

Scanning opens your menu in the diner's browser. There is no app to download and nothing to install. They pick items, choose ice level, sugar level and toppings, and submit. Groups can keep adding rounds to the same table session.

3. The kitchen gets a ticket immediately

The moment an order is submitted it prints on your kitchen printer — item names in the language your kitchen reads, with options spelled out. No waiter round-trip, no misheard order.

4. Settle at the counter

When the table is done, staff pull up the table on the counter screen, take cash or card, and close the bill. If the diner is a CharterPass member, loyalty points land automatically.

What it costs to set up

• Any tablet, laptop or phone with a browser for the counter
• A standard network receipt printer for the kitchen
• Sticker paper for the table QRs

That is the whole list — there is no proprietary hardware. Most shops go from signup to first live order in an afternoon.

Create your shop and print your first table QR today.